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Remote Support Services

 

Remote Support Services, allows our support engineers to access and work on any computer, server, or laptop as if we were sitting there right in front of it, saving time, money, and the expense of service calls.  No need to disconnect your computer and bring to our repair center.  In most cases we can troubleshoot and fix most software problems and also diagnosis hardware problems.

Remote Support Services, allows you the customer the ask questions and get answer in real time with a experienced support engineers.

 

RSS can also be used for training

Remote Support Service Advantages:

 

  1. No need to schedule an On-Site appointment.

  2. No need to disconnect your computer and bring it in to the service center.

  3. No software needed on your computer.

  4. Direct assistance, which you watch, in real time.

  5. Completely safe, secure, and private with up 256 bit encryption.

  6. Compatible with Windows 98, 2000, XP, Vista and all servers.

  7. Pay only for the service you need, instead of hourly On-Site charges.

 
Remote Support
Our Remote Helpdesk Service allows our certified support staff to work on any Server, Desktop Computer, or Laptop as if we we there in front of the computer.  Saving you time, money and expense of Onsite Service Calls.

 

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